As general practitioners, we handle your personal data and the privacy of our patients very discreetly. Below you will find the privacy regulations of Huisartsenpraktijk Oostenburg.
With this privacy statement we inform you about the way in which we handle your personal data. We process personal data in accordance with the General Data Protection Regulation (AVG), its implementing law in the Netherlands and all applicable rules for privacy in healthcare, including the Medical Treatment Contracts Act (WGBO).
Huisartsenpraktijk Oostenburg may process various of your personal data. This is necessary for proper medical treatment and necessary for the financial settlement of the treatment. In addition, processing may be necessary for, for example, combating serious danger to your health or to comply with a legal obligation (for example, the mandatory reporting of an infectious disease under the Public Health Act).
Data that does not directly identify our patients, such as about the care we provide and the use of our services, are further processed by us and shared with Flexdokters Coöperatie UA. Flexdokters is a non-profit organization that provides our practice and other GP practices with technology and methods and focuses on innovation and improvement of GP care. These data are only processed at an aggregated or pseudonymized level and exclusively for the purpose of developing and optimizing working methods, processes and care solutions.
The obligations of Huisartsenpraktijk Oostenburg
Huisartsenpraktijk Oostenburg is, according to the AVG, responsible for the processing of personal data that takes place in practice. The practice fulfills the obligations arising from this as follows:
- Your data is collected for specific purposes:
- for care provision;
- for efficient management of our general practice, including the financial settlement of your treatment;
- for quality purposes, unless you have objected to this;
- for support of scientific research, education and information, unless you have objected to this.
- In principle, no processing takes place for other purposes.
- Processing on the basis of legitimate interest is limited as much as possible to data at an aggregated or pseudonymized level.
- You will be informed that your personal data is being processed. This can be done by your healthcare provider, but also via a folder or via our website.
- All employees within Huisartsenpraktijk Oostenburg are obliged to treat your personal data confidentially.
- Your personal data is well protected against unauthorized access.
- Your personal data will not be kept longer than is necessary for good care provision.
- Your personal data will not be kept longer than is necessary for good care provision. For medical data, the legal retention period is in principle 20 years (from the last treatment), unless longer retention is necessary, for example for the health of yourself or your children. This is at the discretion of the practitioner.
We process your data mainly because it is necessary for the performance of the medical treatment agreement with you and because it is necessary to comply with our legal obligations. We carry out certain processing operations because it is necessary for the representation of our legitimate interests or those of third parties, such as Flexdokters Coöperatie U.A. and the other GP practices for which she works, in which case we have weighed those interests against your privacy rights. Legitimate interests may be to improve health care practices, processes and tools. We may also process certain data on the basis of your prior consent.
Your rights as a data subject:
You have the following rights:
- The right to know whether and which of your personal data are being processed.
- The right to inspect and copy those data (insofar as this does not harm the privacy of another person).
- The right to correction, addition or deletion of data if necessary.
- The right to request (partial) destruction of your medical data. This can only be met if the retention of the data is not of considerable importance to another person and the data does not have to be retained on the basis of a statutory regulation.
- The right to add a personal statement (of a medical nature) to your file.
- The right to limit the processing and to object to the processing of your data in certain cases.
- If processing is based on your consent, to withdraw the consent at any time.
- The right to file a complaint with the Dutch Data Protection Authority.
If you want to exercise your rights, you can make this known to Huisartsenpraktijk Oostenburg verbally or by means of an application form. Your interests may also be represented by a representative (such as a written representative, or your trustee or mentor).
Explanation of the application form
You must take into account that medical data are in principle kept for a maximum of twenty years by law. You will help us look up your file and protect your privacy if you fill in the form as completely as possible. The information you enter will be treated with strict confidentiality by us. Huisartsenpraktijk Oostenburg is not liable for errors in the mail delivery. If you prefer to collect the file in person or by an authorized representative, you can indicate this on the form.
Please state the details of the person to whom the medical file relates. The Medical Agreement Act (WBGO) considers the patient full-grown from the age of 16. Young people from the age of 16 who want to inspect / copy their medical file must submit the application themselves. If the patient is no longer alive, the provision of the medical data is permitted if it can be assumed that the deceased would not have objected to this or if there are compelling interests to break the care provider’s obligation to remain silent. This decision rests with the healthcare provider.
Provision of your personal data to third parties
Huisartsenpraktijk Oostenburg employees have an obligation to treat your personal data confidentially. This means, for example, that the healthcare provider requires your explicit consent to provide your personal data. However, there are some exceptions to this rule. On the basis of a statutory provision, the care provider’s obligation to remain silent can be interrupted, but also when there is a serious danger to your health or that of a third party. In addition, recorded data can, if necessary, be exchanged verbally, in writing or digitally with other care providers (for example, the pharmacist who processes a prescription and thus receives data from the general practitioner).
When processing your personal data, we also use service providers, such as for the use of a general practitioner information system (HIS). In accordance with the AVG, we have concluded processor agreements with these service providers, on the basis of which, among other things, appropriate security measures are taken.
Exchange of data
Huisartsenpraktijk Oostenburg exchanges, after you have given specific permission for this, relevant medical data via <het Landelijk Schakelpunt> (LSP) safely and reliably with the general practitioner at the emergency GP post (HAP). If you have been to the HAP in the evening or at the weekend, it will in turn share an observational message with the GP practice. This way the doctor knows exactly for which complaints you have been seen or spoken at the HAP and what has been done or concluded.
Medication data can also be shared with your pharmacy and your treating medical specialists. This concerns the medication that the doctor has prescribed for you, but also any intolerances, contraindications and allergies (ICA data). Other prescribers and providers of medication can take this into account. In this way, as a general practice, we contribute to medication safety.
Transfer of your file
When choosing a new primary care physician, it is important that your new primary care physician is aware of your medical history. Your medical history is in your patient file. It is common for your old GP to hand over the file to your new GP. The old doctor will do this as soon as possible, in any case within a month, after you have asked your old doctor to transfer the file to your new doctor.
Your medical file will then be handed over by your general practitioner in person or by registered mail. You cannot get the original file. You are always entitled to inspect your file and to a copy of your file. The file can (if possible) also be handed over to the new GP by e-mail. Both GPs must then ensure that their computer and internet connections are sufficiently secured.
Question or feedback?
Do you have a question or feedback? For example, about who we share data with or how we deal with your medical data? Then your doctor will be happy to discuss this with you.
Application form for medical data
For a request for inspection of medical file, copy of / from medical file, correction of the objective data in the medical file or destruction of medical data from the medical file: Download an application form.
Huisartsenpraktijk Oostenburg reserves all rights to change this Privacy Statement at any time in accordance with applicable privacy legislation. We therefore recommend that you regularly visit our website for an update of our privacy statement.